About course:
Installation services are the DNA of many retail floor covering stores which is fueled by a host of talented installers. While similar products are nearly always available elsewhere, it's what your firm does with these products that make it unique. We will explore how retailers and installers can work together to increase the likelihood of a successful installation and a satisfied customer. This online training course will address the key issues that plague installers and retailers today, including how a retailer can judge an installer's abilities and skill level before hiring or contracting them, the most common challenges that installers face and how retailers can alleviate that burden, the key actions a retailer has the right to expect from an installer, and many more key issues. Retailers and installers in the audience will also have the opportunity to share their triumphs and challenges. Most importantly, we will put it all together to give you the tools you need to work together for the good of the industry and your bottom line.
You'll learn:
The International Surface Event (TISE) is the largest North American event serving the floor-covering, stone & tile industries. The International Surface Event is comprised of the The International Surface Event: SURFACES | StonExpo/Marmomac | TileExpo events. Together, these three world-class tradeshows feature four impressive days of the newest products, hands-on demos, inspiring trends, key manufacturers, industry suppliers, along with unmatched education and networking. Held annually each year in Las Vegas, TISE brings together buyers and sellers from all over the world to see the latest products, trends, services and technologies.