Do You Really Want This Stone Restoration Job? When to Say No to the Job

Learn When to Say No to the Job

About this course:

As the cleaning or restoration contractor, you could be liable for a failure if the client is not aware of pre-existing problems before work begins. This training course will explore what to look for so you can get paid and stay out of trouble. Learn how to recognize "hidden" problems before it is too late. We'll explore how to recognize if the installation was done properly, as exterior decks, showers, floors and counter tops can fail if not installed correctly. In addition, we'll discuss how to determine if the subfloor can hold the weight of the stone, the best ways to handle restoration in wet areas, determining proper slopes for shower pans and decks, and why previously repaired problems such as stone and grout cracking keep returning. After completion of this course, you will be better able to recognize what problems may be lurking behind walls and subfloors.

You'll learn:

  • Recognize what problems may be lurking behind walls and subfloors
  • Properly analyze the job and specify work needed to complete the job effectively
  • Recognize why previously repaired problems keep coming back
  • Evaluate if the job is right for them and when it is in their best interest to refuse the job
  • Demonstrate the ability to breakdown the root of a problem and properly communicate the cause to the client


Your Instructor


The International Surface Event (TISE)
The International Surface Event (TISE)

The International Surface Event (TISE) is the largest North American event serving the floor-covering, stone & tile industries. The International Surface Event is comprised of the The International Surface Event: SURFACES | StonExpo/Marmomac | TileExpo events. Together, these three world-class tradeshows feature four impressive days of the newest products, hands-on demos, inspiring trends, key manufacturers, industry suppliers, along with unmatched education and networking. Held annually each year in Las Vegas, TISE brings together buyers and sellers from all over the world to see the latest products, trends, services and technologies.


Class Curriculum


  Chapters
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days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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