Carpet and Hard Surface Cleaning Methods: What's New and What Should You Recommend to Your Customers

Learn Carpet and Hard Surface Cleaning Methods: Learn What's New & What You Should Recommend to Your Customers

About course:

In this online training course, learn about the latest residential carpet and hard surface cleaning methods and processes, what to recommend to your customers, and how cleaning can affect the manufacturer's warranty. Finally, we'll explore how you can use this information to obtain repeat and referral customers and achieve the highest levels of customer satisfaction.

You'll learn:

  • Summarize the residential carpet and hard surface cleaning methods and processes
  • Recognize the importance of making the right recommendation to your customer when it comes to professional cleaning
  • Discuss the importance of developing a relationship with a quality cleaning company
  • Recognize how cleaning can affect manufacturer warranties


Your Instructor


The International Surface Event (TISE)
The International Surface Event (TISE)

The International Surface Event (TISE) is the largest North American event serving the floor-covering, stone & tile industries. The International Surface Event is comprised of the The International Surface Event: SURFACES | StonExpo/Marmomac | TileExpo events. Together, these three world-class tradeshows feature four impressive days of the newest products, hands-on demos, inspiring trends, key manufacturers, industry suppliers, along with unmatched education and networking. Held annually each year in Las Vegas, TISE brings together buyers and sellers from all over the world to see the latest products, trends, services and technologies.


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

This course is not open for enrollment.